Carnival Destiny will undergo a seven-day dry dock next month to resolve a propulsion problem. The issue is only affecting the vessel’s sailing speed and all other systems are operating normally. The dry dock will take place February 13-20.
Carnival is cancelling two cruises that were scheduled to take place during the dry dock period – the five-day departure of February 13 and the four-day departure of February 18 (the February 18 cruise will now operate as a modified two-day cruise to Nassau February 20-22). Effective with the February 22 departure, the Carnival Destiny will be operating its regularly scheduled itineraries.
Guests scheduled to sail on the February 13 or 18 voyages will have the option of receiving a future cruise credit or full refund of their cruise fare. A $100 shipboard credit will be provided to those guests who were scheduled on the February 13 voyage while those on the February 18 departure will receive a $75 shipboard credit. The shipboard credit can be used on a future cruise departing prior to Decruary 15, 2011. For guests with independent air transportation, Carnival will reimburse up to $200 per person in the form of a shipboard credit for airline change fees when rebooking a future cruise. Travel agent commissions will be protected.
Additionally, three other cruises taking place prior to the dry dock will now operate modified itineraries. The five-day cruise departing January 30 will now visit Cozumel and Costa Maya instead of Ocho Rios and Grand Cayman. The four-day cruise departing February 4 will visit Cozumel and cancel the scheduled call in Key West; and the five-day cruise departing February 8 will now replace the scheduled call in Grand Turk with a stop at Freeport, along with visits to Nassau and Half Moon Cay. Although the itineraries for these voyages were modified because of the propulsion problem, all of the Carnival Destiny’s normal dining, activity and entertainment options will be available.
Guests booked prior to January 25 who sail on these three modified voyages will receive a $50 per person shipboard credit. If guests elect to cancel, they will have the option to receive a full refund or a future cruise credit equal to the amount of their cruise fare. Travel agent commission will be protected for cancellations on these cruises.
“We sincerely apologize for the impact of these changes on our guests' vacations plans and wish to thank them for their understanding,” said Gerry Cahill, Carnival’s president and CEO.
Visit www.carnival.com.