Carnival Corporation has created a new Incident Analysis Group (IAG) to investigate select health, environment, safety and security (HESS) events within the company’s nine cruise brands. Sandra Rowlett will act as the vice president of the new group, reporting to the company’s newly appointed chief ethics and compliance officer, Peter Anderson.
In her new role leading the IAG, Rowlett will be responsible for leading a team of global investigators focused on analyzing HESS events, as well as for leading efforts to deploy new global investigation procedures, develop an investigator training and certification program, and standardize a company-wide, root-cause analysis system to aid in continuous operational improvement, Carnival Corp. said. The IAG will be charged with investigating HESS-related events, making recommendations to enhance policies, procedures and training, recommending robust corrective and preventative action plans, and sharing lessons learned to prevent recurrence. Additionally, the group will investigate issues that extend beyond a single event to enhance safety and environmental protection from a broader perspective, and develop training programs that will be provided to brand investigators to standardize and improve the quality of investigations across the company’s global cruise brands.
While not directly referenced in its announcement, recently the company had agreed to pay $20 million over six charges of violating a 2016 probation agreement. That agreement had been put in place over a criminal environmental pollution case involving its Princess Cruises brand.
Up next, Carnival Corp. said that Rowlett is focused on expanding the group and strategically positioning four investigators around the world in order to allow for quick responses to any incidents that occur. Currently, the IAG has team members based in Miami, Orlando and Hamburg, Germany, with four additional team members to be based in Southampton, UK; Sydney, Australia; Santa Clarita, CA; and Genoa, Italy.
Rowlett most recently spent three decades with the National Transportation Safety Board (NTSB) in various positions, including overseeing aviation accident investigations, and railroad, pipeline and hazardous materials investigations. Rowlett also served as an air traffic controller at Los Angeles International Airport (LAX) and in the United States Air Force. She has a bachelor’s degree in management studies from the University of Maryland University College and a Master of Aeronautical Science in Aviation/Aerospace Safety Systems degree from Embry-Riddle Aeronautical University. In 2002, Rowlett received a letter of appreciation from the FBI in recognition of outstanding support for her work at the World Trade Center following the events of September 11, 2001. She also holds a private pilot license for single-engine planes with an instrument rating.