Carnival Fascination Docks in San Juan, But Repairs Could Still Take Weeks

Carnival Sunshine

Despite extensive damage to the port, the Carnival Fascination was able to dock in San Juan over the weekend in order to allow passengers to debark.

According to Carnival Cruise Line band ambassador John Heald, although Carnival had previously been informed that repairs to the cruise lines pier in San Juan could take weeks, we had to do all we could to get the ship docked [Saturday] because there were 580 guests from Puerto Rico on the ship, we had to get them home to their family and friends.

Around 10:30 a.m. we got the permission to dock in San Juan by the officials, and at noon we were docked on pier 3 in old San Juan, explained Carnival Fascination Cruise Director Marcelo Alvarado. At 4:30 p.m. I am proud to say that with the help of an amazing team made of 869 crew members from all around the world we got to disembark safely 580 guests from Puerto Rico that now can go home and take care of their family and loved ones.


Like This Story? Subscribe to the Cruise Newsletter!

The latest product launches, deals, sales promotions, and executive appointments in the cruise industry. Keep up on the latest cruise industry news.

Despite the fact that Carnival Fascination was able to dock, due to the damage to the port Carnival is still canceling the following San Juan and Barbados departures:

San Juan departures

  • September 24
  • October 1
  • October 8

Barbados departures

  • September 27
  • October 4
  • October 11

Guests on canceled cruises will automatically receive a full refund, including Fly2Fun reservations, pre-purchased shore excursions, Fun Shop purchases and beverage packages. Carnival is also working with its airline partners to assist guests with independent air travel on waiving change fees.

Royal Caribbean has also cancelled its September 23 sailing on Adventure of the Seas out of San Juan. Previously, the line had attempted to postpone it to September 27. Guests will receive a 100 percent refund, as well as a 25 percent future cruise credit on bookings made within the next 30 days.

Princess Cruises, which has no ships in the Caribbean until Caribbean Princess October 7 departure from Fort Lauderdale, reports that the ship still intends to call on San Juan on October 10. Princess said it will keep guests advised of any changes that may arise.

Related Stories

After Hurricane Maria, First Commercial Flight Returns to San Juan

31 Percent of Travel Advisors Say Hurricanes Harvey, Irma Hurt Business

The Latest Caribbean Cruise Changes From Hurricane Maria, Irma

Hurricane Maria Update: The Most Current Island-by-Island Reports

Suggested Articles:

York is the perfect size for strolling its streets or heading away from the bustle to England’s beautiful countryside. Learn more here.

As part of Seabourn Conversations, the line’s onboard program designed to entertain guests, a line-up of luminaries and innovative personalities are set to…

The Land Forum will take place at the Westin Fort Lauderdale Beach Resort on August 27-29 with a focus on sales education and networking opportunities. Get the…