Costa Group, the global manager of Costa Cruise, Costa Asia and AIDA Cruises, recently announced that Rahul Chakkara will be the company’s newest chief digital officer in the Hamburg office. He will report directly to Michael Thamm, chief executive officer of Costa Group.
Before joining Costa Group Chakkara was at TalkTalk plc, a telecommunications company in United Kingdom, where he successfully led the digital transformation in the consumer division. Previously, he was general manager, future media, at the BBC, where he had a leading role in the development of BBC's iPlayer and Youview.
The Costa Group Digital Unit was founded in spring 2015 in Hamburg with the aim of supporting Costa Group brands Costa Cruises, Costa Asia and AIDA Cruises, using digital innovation, products and technologies to improve customer engagement and satisfaction, as well as to enhance the safety of guests and crew through additional digitization and support of environmental, safety and security processes within the Costa Group.
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