Cruise Planners, an American Express Travel Representative, will host its annual convention at The Grand at Moon Palace in Cancun, Mexico, October 15-19, 2017. This year’s theme, CP Ignite, aims to inspire Cruise Planners agents to spark innovation and beat their personal records through collaborations and sessions with the Home Office Team, travel industry partners and fellow Cruise Planners agents, Cruise Planners said.
“Cruise Planners agents who attend convention typically experience a 25 percent sales growth year over year and sell four times more than franchisees who do not attend,” said Michelle Fee, CEO and co-founder of Cruise Planners, an American Express Travel Representative, in a written release.
Cruise Planners will be launching eREZ 3.0, a completely redesigned internal reservation system. Convention attendees will be the first to explore the new technology through hands-on learning sessions and guided virtual tours before its official launch to the entire Cruise Planners network. There will also be dedicated educational sessions on topics including selling group packages by land or by sea, targeting luxury travelers, increasing client retention as well as emerging media marketing.
Cruise Planners travel agents continue to expand their sales mix with land-based travel, the organization said, and with this year’s convention hosted in Mexico, attendees will get to experience all the destination has to offer. In collaboration with travel partners, Cruise Planners will offer travel agents pre- and post-convention fam trip opportunities to visit other all-inclusive properties in Cancun and the nearby resort areas of Playa del Carmen and Riviera Maya, with a focus on destination and property training.