Cruise Planners/American Express is upgrading its successful and popular online client management and reservations tool, eREZSM. By using the tool’s new live cruise booking engine, eConnect, Cruise Planners’ travel advisors now have total access to cabin availability on major cruise lines.
Accessible from any computer, eConnect displays cabin availability information directly from the major cruise lines allowing travel advisors to easily quote prices, book the cabin and immediately secure the reservation for their clients from within the business management tool.
Cruise Planners travel advisors can utilize eConnect forlive reservation bookings with major cruise lines, such as Royal Caribbean International, Celebrity and Azamara cruise lines, Carnival Cruise Lines, Costa and Crystal cruises, Cunard, Disney, Norwegian cruise lines, Holland America, Seabourn, MSC and Princess cruises.
Created exclusively for franchise owners by the company’s information technology team, eREZSM is integrated with the cruise lines’ systems, ship inventory and sailing information. These reservations tools also helps advisors generate lists of their clients, add new client information, change or edit reservations for cruise travel, air travel, car rentals, land tours and hotel bookings. Plus, all of this is available from any device with an internet connection.