Crystal Cancels Hong Kong Calls Over Coronavirus

Crystal Symphony

Crystal Cruises has cancelled a number of planned calls by the Crystal Symphony in Hong Kong due to the coronavirus, a spokesperson for the cruise line tells Travel Agent. Instead, the ship will call at the Port of Keelung in Taipei, Taiwan, on the following sailings:

  • February 2,  28-night (Guam to Taipei)
  • February 7, 8-night (Manilla to Taipei)
  • February 15, 30-night (Round-trip Taipei)
  • February 15, 15-night (Taipei to Singapore)
  • February 15, 8-night (Taipei to Ho Chi Minh City, Vietnam)
  • March 1, 15-night (Singapore to Taipei)
  • March 15 (pending port confirmations)
  • March 31, 13-night (Taipei to Singapore)
  • March 31, 5-night (Taipei to Ho Chi Minh City, Vietnam)

The luxury cruise line has also updated its pre-boarding public health questionnaire to include questions concerning the virus, plus it will also screen guests at the pier. 

“If guests are determined unwell to travel, they will receive a full refund of their cruise fare, if they do not have insurance,” the cruise line said in a written statement. “The line will also deny boarding of any person who has traveled to Hubei Province or Wuhan, China in the 14 days prior to embarkation. The company has also canceled non-essential day visits to its ships when they are in port.”

The cruise line also said that it will continue to monitor the situation closely, working with Cruise Lines International Association, health professionals and regulators. 

Related Stories

Moody’s: Coronavirus Risk to Cruise Lines, Hotels Rising

RCL Cancels Sailings, BA Cancels Flights Over Coronavirus

Coronavirus Update: Holland America Shifts Westerdam to Tokyo

Analyst: How the Coronavirus Could Impact Travel and Tourism

Suggested Articles:

World of Hyatt is making changes to its elite status qualifications for 2021 year by reducing the Base Point and Tier-Qualifying Night requirements.

Delta's COVID testing program will be available on flights from Atlanta to Rome starting December 19, 2020. Here's what you need to know.

Avoya Travel is set to kick off Part Two of its annual conference, December 1-4, with a newly added pre-conference event on Monday. Learn more here.