Disney Cruise Line is making a number of changes to its final payment and cancellation policies. The changes take effect September 11, a Disney spokesperson tells Travel Agent.
As of that date, final payment for all non-suite / non-concierge staterooms on cruises one to five nights will be due at 90 days prior to arrival. Cancellation fees will begin at 89 days, instead of 74 days. For cruises of six nights or more in non-suite / non-concierge staterooms, final payment will be due at 120 prior to arrival. Cancellation fees will begin at 119 days instead of 89 days. Additionally, specific final payment and cancellation policies have been eliminated for holiday sailings and sailings where the embark and debark is a non-U.S. port.
For reservations made before September 11, the final payment and cancellation policy will still be based on the information in the original confirmation, unless the sailing date or vacation package is modified.
“We continually monitor and review our policies and procedures and recently decided to modify our final payment and cancellation policies,” a cruise line spokesperson tells Travel Agent. “We will continue to monitor the performance of the new policies along with guest feedback and appreciate your input. Bookings made prior to September 11, 2018, will not be affected by this policy change.”
The full final payment and cruise cancellation policy can be found here.