Holland America Line promoted Jack Littlemore to director, revenue management operations, and Gabrielle Smith to deputy director, systems user support and operations support, both in the Revenue Management Department.
Littlemore will report to Beth Bodensteiner, Holland America Line’s VP, revenue management and product marketing, and Smith will report to Littlemore.
“Jack and Gabrielle have been with the company for many years and they bring a tremendous amount of knowledge and experience to their new positions,” said Bodensteiner. “The Revenue Management team continues to evolve, and we congratulate Jack and Gabrielle on their well-deserved promotions.”
Littlemore will oversee the ship inventory and operations support groups in his new role. Additionally, he will be responsible for the systems user support group. He is an expert on the company’s reservations management system (POLAR) and has been in the revenue management department since 2006. Littlemore began his career with Holland America Line in 2001 and held various positions prior to joining revenue management.
Smith will manage the newly combined groups of operations support and systems user support with an emphasis on booking tools. She joined Holland America Line in 1989 and is also a POLAR expert. Until being named deputy director, systems user support and operations support, she was manager, systems user support. She held various positions throughout the company prior to her promotion.
For more information, visit www.hollandamerica.com.