Naturama Named Carnival Cruise Line's "Tour Operator of the Year"

Award recipients

Naturama Tours & Adventures – which each year provides thousands of Carnival Cruise Line guests with experiences ashore in Mexico – has been named the cruise line’s “Tour Operator of the Year.”

Naturama Tours & Adventures was selected from hundreds of tour operators that work in tandem with Carnival to offer guests excursion offerings throughout the Caribbean, Bahamas, Mexico, Canada and the U.S. Twenty-six tour operators were also recognized with Carnival’s Leading Tour Operator Award and nine shore excursion operators were honored with the line’s Best Innovative Tour Awards for developing and conceptualizing excursions that showcase the unique attributes of their particular destination.

All of these awards are based on nominations by Shoreside Tour Operations personnel in the company’s Miami headquarters and shore excursion managers on board Carnival’s ships, as well as guest ratings and feedback.Tour operators are evaluated on innovation, creativity, quality, professionalism, communication and overall guest reviews.

According to a written release, Naturama Tours & Adventures was recognized for their diverse and creative shore excursion offerings throughout Playa del Carmen, including adventure parks such as Xenses, Xcaret, Xel-Ha and Xplor.  Each of these attractions offers fun for the entire family with zip lines, underground rivers, waterparks and cultural experiences. 

The Caribbean’s Leading Tour Operator recipients include:

  • Aruba: De Palm Corporation N.V.
  • Bonaire: Fiesta Tours N.V.
  • Barbados: Foster & Ince Cruise Services
  • Costa Maya:  Grupo Cacum
  • Freeport: Freeport Bahamas Adventures, Ltd.
  • Curacao: FBTT Travel B.V.
  • La Romana: Luna Tours dba Runners Adventures
  • San Juan: Get Shopped PR, Inc.
  • St. Lucia: Elite Shore Excursions Foundation
  • St. Maarten (two):  Out Island Charters N.V., and Xaro N.V.
  • St. Thomas (two): Cruise Ship Excursions, and Aqua Adventures LLC dba BOSS Underwater
  • Nassau (two): Bahamas Experience Tours and Transfers, and Island Hotel Company
  • Key West: Fury Catamarans
  • Grand Turk: Chukka Caribbean Adventures
  • Belize:  Exotic Eco Adventures, Ltd.
  • Montego Bay: Chukka Caribbean Adventures
  • Mahogany Bay (two):  Total Gusto and Anthony Keys
  • Ocho Rios: Elite Shore Excursions Foundation
  • Progreso:  Via Yucatan SA de CV
  • Cabo San Lucas: Aventuras y Expediciones de los Cabos SA de CV
  • Puerto Vallarta: Vallarta Adventure SA de CV
  • Grand Cayman (two): Nautilus Cayman, Ltd., and Cayman Segway Tours
  • Ensenada: Explora Caribe Tours SA de CV
  • Amber Cove:  Go Caribic ​​​​​

To see a full list of award recipients, visit

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