Norwegian Cruise Line to Provide Shoreside Concierge Service to Haven Members


NCL's Jewel class ships, as wells as Norwegian Epic, all have access to The Haven by Norwegian. // (c) 2011 Norwegian Cruise LIne.

Norwegian Cruise Line has launched a shoreside concierge desk exclusively for guests with reservations to The Haven by Norwegian. The concierge desk provides pre-cruise assistance, enabling guests and travel partners to pre-arrange a variety of services and amenities.

The concierge desk provides support in booking reservations for all suite accommodations; arranging dining and entertainment; booking shore excursions; making spa and salon appointments; as well as taking special requests such as pillow preference and any other arrangements. The desk will send an email confirmation to the travel partner or guest prior to their sailing reconfirming all of the requests made.

The Haven is currently featured on board Norwegian’s Jewel class ships (Norwegian Gem, Pearl, Jade, and Jewel); as well as the Norwegian Epic. Norwegian’s two new ships, Norwegian Breakaway and Norwegian Getaway, will also feature The Haven by Norwegian when they launch in April 2013 and April 2014.

The concierge desk is available Monday through Friday from 9 a.m. to 9 p.m. ET and can be reached by calling 855.NCL.HAVEN (625.4283).


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