Chris Austin, senior vice president of Seabourn, explains to travel advisors how the luxury cruise line personalizes service on board its fleet of ships, which in turn creates rich stories and memories for your clients. “In the world of ultra luxury, our guests have access to spaces, places and faces,” he says in this fascinating podcast with Ruthanne Terrero.
Austin is a believer that Seabourn’s ships are actually resorts at sea that provide the ultimate convenience in delivering guests from one amazing port to the next.
“Having everything taken care of for you, from door to deck, thinking about nothing and, of course, having that seamless experience, all while making the travel adviser the hero, is all part of the ultra luxury experience,” he adds.
Be sure to listen all the way through to hear about Seabourn’s Wave Promotion Signature Savings program running through February 28; Austin also provides intel on the Seabourn Global Partner Appreciation Event, held every spring.