Late last week, Royal Caribbean International announced several canceled sailings “as a result of the ongoing COVID-related circumstances around the world.”
Affected voyages include:
- Vision of the Seas’ return to cruising is postponed until March 7, 2022
- Serenade of the Seas sailings from January 8 to March 5 have been paused and will, return after dry dock on April 26, 2022
- Jewel of the Seas sailings from January 9 to February 12 are paused, returning on February 20, 2022
- Symphony of the Seas sailings have been paused from January 8 to January 22, returning on January 29, 2022
“We regret having to cancel our guests’ long-awaited vacations and appreciate their loyalty and understanding. Our top priority is always the well-being of our guests, our crew and the communities we visit,” Royal Caribbean said in a statement. For sailings that are still operating, the cruise line added, “Due to evolving health protocols, certain onboard and destination experiences, offerings, features or itineraries may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.”
Global Suspension Refund Update
Due to “an unprecedented volume of refunds and credits,” Royal Caribbean said it is delayed in processing the refunds for guests. While the line originally estimated that refunds would take 30 days, some refunds are taking up to 45 days to process from the date requested. “We’ve worked diligently to resolve most of the volume issues and are working around the clock to address the backlog to get you your refund, as quickly possible,” it said.
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