Royal Caribbean Group has appointed Tara Bunch, former senior vice president and global head of operations at Airbnb, to its board of directors, the company announced Monday.
Bunch brings more than three decades of experience scaling global technology organizations, leading complex operations, and advancing digital transformation across major consumer brands. At Airbnb, she oversaw customer service, trust and safety, privacy, payments, insurance, and quality for hosts and guests in more than 220 countries and regions.
"Tara is a seasoned global executive with deep global experience in scaling technology-enabled service models, and delivering exceptional customer experiences," Jason Liberty, chairman and CEO of Royal Caribbean Group, said in prepared remarks. "Her perspective will be highly valuable as we continue to grow our vacation ecosystem and deliver the best vacations responsibly for guests around the world."
Before Airbnb, Bunch held senior leadership roles at Apple and Hewlett-Packard, where she led global customer service, technical support, repair operations, product development, and technology-enabled services at scale. During more than 25 years at Hewlett-Packard, she helped drive large-scale improvements in customer support delivery, customer satisfaction, and business performance.
Bunch also serves on the board of The Vanguard Group, one of the world's largest investment management companies, where she sits on the audit committee. She holds an MBA from Santa Clara University and a Bachelor of Science in mechanical engineering from the University of California, Berkeley.
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