Ash Cloud Continues to Disrupt Flights in Australia and New Zealand

Volcanic ash from the eruption of Mt. Puyehue Cordon Caulle volcano in Chile is still causing flight disruptions in Australia and New Zealand.

Qantas' website is listing flights that have been canceled or rerouted:

    * Flights to and from New Zealand are cancelled until 12pm (local time) on Thursday June 16
    * The June 15 flights to and from Buenos Aires have been postponed a further 24 hours to Friday June 17
    * The majority of domestic services are operating as scheduled on Thursday June 16. A small number of flights are unable to operate as there is no aircraft in position, a result of previous disruptions across the network
    * Flights to and from Sydney, Adelaide, Melbourne are operating as scheduled on Friday June 17

Customers are advised to refer to our real time Flight Status page for the latest up-to-the minute information on specific flights.

Qantas is urging all customers to reconsider any non-urgent travel and defer their travel plans wherever possible. Customers are being told to not travel to the airport if their flight has been cancelled. A fare waiver is in place (see below).

Qantas Contact Centres are experiencing an extremely high volume of traffic at present. Please only call if your travel inquiry is critical.

The Virgin Australia Group, meanwhile, has suspended all services into and out of Perth until 12 noon (AWST) on Thursday 16 June.

Virgin Australia Group Executive Sean Donohue said the decision followed on from the airline’s earlier announcement of the suspension of services from 1.00pm (AWST) today. A total of 49 flights to and from Perth will be suspended during this period.

Also Pacific Blue, an airline of the Virgin Australia Group of Airlines, has suspended flights to and from Christchurch and Wellington with immediate effect until at least 9 a.m. (AEST) tomorrow morning due to the ash plume over the South Island of New Zealand. A total of six flights are affected at this time and we will continue to monitor this situation.

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