Hawaiian Airlines announced its system-wide traffic statistics for July and year-to-date today.
July saw an increase of 5.9 percent in passenger numbers from July 2008, and an increase of 5 percent year-to-date. The percentage of seats utilized increased to 85.2 from 78.7 between July of this year and last, but dropped .6 percent year-to-date.
Hawaiian was recently ranked by the U.S. Department of Transportation’s (DOT) monthly Air Travel Consumer Report as the nation’s #1 ranking for punctuality with 93.3 percent of its flights arriving on schedule.
Hawaiian’s on-time performance for the month was 17.2 percentage points better than the industry average of 76.1 percent. Hawaiian ranked second overall nationally in the handling of customers’ luggage during June, with 1.92 mishandled baggage reports filed for every 1,000 passengers.
Additionally, Hawaiian had the industry’s third best score for fewest flight cancellations during the month at 0.4 percent, with 26 cancellations out of 6,133 total flights.
Hawaiian also reported the industry’s top ranking in the category of passengers denied boarding, which are reported quarterly, with only a single involuntary denied boarding out of more than 2 million customers served during the second quarter.