The Saint Martin/Sint. Maarten Annual Regional Tradeshow (SMART) 2019 will host 15 different speakers for workshops and masterclasses, which will provide the Northeastern Caribbean tourism sector with an overview of the latest developments in tourism. Innovations from both sides of the island, the Caribbean, the United States, and Europe will be highlighted alongside the many business meetings going on during the event.
From Tuesday, May 21, to Thursday, May 23, 2019, SMART offers regional and international buyers the chance to interact with suppliers and other notable tourism industry partners from the neighboring Caribbean islands. In addition, the event provides three days of master classes, workshops, activities and festivities. SMART is an initiative between the St. Martin Tourism Office, the St. Maarten Tourist Bureau, the Saint Martin Hotel Association (L’ Association des Hôteliers de Saint Martin) and the St. Maarten Hospitality & Trade Association (SHTA).
The 2019 theme will be "Innovation & Revitalization," and the conference will be presented by North American tourism and hospitality companies like Avvio, Flip.to, STR, TravelClick and TripAdvisor, while Caribbean innovators from BookSXM, Caribious, InspireFocus, and ShowMeCaribbean will share their practices with attendees. Software company EPIC will also provide insights on how to make operations more sustainable.
Through the event, managers and entrepreneurs will offered expert workshops on how to further improve their operations. Topics will include social media strategy, deployment of technology, revenue management, the importance of customer reviews, occupancy strategies and customer engagement, increasing customer satisfaction, digital marketing trends, and economic and environmental practices.
The tradeshow will be held at the Sonesta Maho Beach Resort Casino and Spa. Numerous tour operators, travel agents, travel writers, and event planners from the U.S., Canada, Europe, Latin America, and the Caribbean are expected to attend this event. In previous years, SMART has featured suppliers from Anguilla, Antigua, Aruba, Barbados, Barbuda, British Virgin Islands, Curaçao, Dominica, Guadeloupe, Montserrat, Saba, St. Eustatius, St. Barthelemy, St. Kitts & Nevis, and St. Maarten-St. Martin.