Hilton Hotels & Resorts Releases 2014 Hilton Brands Awards Recipients

awardHilton Hotels & Resorts has released the recipients of the 2014 Hilton Brands Awards for high performance, including the five properties awarded the Connie Award (named after the brand’s founder, Conrad Hilton) for top-performing hotels in the Hilton portfolio that excel in three key areas: quality assurance audits measuring brand standards, cleanliness and property condition; customer scores rating staff service; and guest loyalty.

This year’s winners in such categories as overall service, marketing, brand culture and housekeeping are as follows:

Connie Award

- Large Hotel: Hilton Columbus Downtown
Small Hotel: Hilton Phoenix Chandler
International Hotels: Hilton Shijiazhuang, Hilton Imperial Dubrovnik and Hilton Marsa Alam Nubian Resort

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Award of Excellence

Large Hotels: Hilton Americas-Houston, Hilton Orlando Bonnet Creek, Hilton Omaha, Hilton Orlando and Hilton Cincinnati Netherland Plaza
Small Hotels: Hilton Dallas/Southlake Town Square, Hilton Lima Miraflores, Hilton Scranton & Conference Center, The Inn at Penn, a Hilton Hotel and The Waterfront Beach Resort, a Hilton Hotel
International Hotels: Hilton Hangzhou Qiandao Lake Resort, Hilton Beijing Capital Airport, Hilton Moorea Lagoon Resort and Spa, Hilton Chennai, Hilton Queenstown Resort & Spa, Hilton Bursa Convention Center and Spa, Hilton Dalaman Sarigerme Resort & Spa, Hilton Frankfurt Airport,Hilton at St. George's Park, Burton upon Trent, Hilton Prague Old Town, Hilton Sharm Dreams Resort, Hilton Sharm Waterfalls Resort, Madinah Hilton, Hilton Ras Al Khaimah Resort & Spa and Hilton Dubai Jumeirah Resort

Food & Beverage Awards

Highest SALT (Satisfaction and Loyalty Tracking) Score:
Large Hotel: Hilton Cincinnati Netherland Plaza
Small Hotel: Hilton St. Augustine Historic Bayfront
International Hotels: Hilton Hangzhou Qiandao Lake Resort, Adana HiltonSA and Hilton Marsa Alam Nubian Resort

Most Improved:
Large Hotel: Hilton Hawaiian Village Waikiki Beach Resort
Small Hotel: Hilton Villahermosa & Conference Center
International Hotels: Hilton Hanoi Opera, Hilton Southampton and Hilton Addis Ababa

Housekeeping Awards

Highest SALT Score:
Large Hotel: Hilton Columbus Downtown
Small Hotel: Hilton Nashville Downtown
International Hotels: Hilton Hangzhou Qiandao Lake Resort, Hilton at St. George's Park, Burton upon Trent and Hilton Marsa Alam Nubian Resort

Most Improved:
Large Hotel: Hilton Fort Lauderdale Marina
Small Hotel: Hilton Harrisburg
International Hotels: Hilton Colombo, Hilton Newport and Makkah Hilton Towers

Make It Right Awards

Highest SALT Score
Large Hotel: Hilton Columbus Downtown
Small Hotel: Hilton Phoenix Chandler
International Hotels: Hilton Hangzhou Qiandao Lake Resort, Hilton Imperial Dubrovnikand Hilton Marsa Alam Nubian Resort

Most Improved
Large Hotel: Pointe Hilton Squaw Peak Resort
Small Hotel: Hilton Stamford Hotel & Executive Meeting Center
International Hotels: Hilton Colombo, Hilton Edinburgh Grosvenor and Makkah Hilton Towers

Annual Blue Energy Award, which recognizes the properties that best demonstrate the brand's Blue Energy Culture through activities and accomplishments in five areas: guest relations, team member relations, community relations/Bright Blue Futures, sustainability and contribution to the H360 Community website:
Large Hotel: Hilton Americas-Houston
Small Hotel: Hilton Montreal/Laval
International Hotels: Hilton Shijiazhuang, Hilton Prague Old Town and Hilton Sharm Waterfalls Resort

Best Launch Marketing Campaign, which honors teams that engineer the successful launch of a new hotel, hotel conversion, major renovation or new hotel facility (such as a restaurant or spa) using both traditional and digital tactics:
Americas: Hilton Harrisburg
International Hotels: Hilton Tokyo, Hilton Istanbul Bomonti Hotel & Conference Center and Hilton Suites Makkah

Best Social Media Engagement

Americas: Hilton Waikoloa Village
International Hotels: Hilton Beijing Capital Airport, Hilton Molino Stucky Venice and Hilton Ras Al Khaimah Resort & Spa

Best Tactical Marketing Campaign to Drive Revenue

Americas: Hilton Waikoloa Village
International Hotels: Hilton Fukuoka Sea Hawk, Hilton London Gatwick Airport and Hilton Alexandria Green Plaza

Leader of the Year Award,  presented to the nominated General Manager, Hotel ManageHotel Manager or Resident Manager that best represents the Hilton Brand Values and Promise in their hotel, with their management company and in the community:
Americas: Joe Palmieri (Hilton Americas - Houston)
International Hotels: Grace Lau (Hilton Guangzhou Tianhe), Rainer Gieringer (Hilton Budapest) and Ahmed Salama (Hilton Pyramids Golf Resort)

Community Service Award

Americas: Hilton Los Cabos Beach & Golf Resort
International Hotels: Hilton Guangzhou Tianhe, Hilton Prague, Hilton Edinburgh Airport, Hilton Pyramids Golf Resort and Transcorp Hilton Abuja

Living Sustainably Award

Americas: Hilton Chicago
International Hotels: Hilton Singapore, Hilton Shijiazhuang, Hilton London Gatwick Airport and Hilton Sharjah

H360 Web Community Award, presented to properties that demonstrate outstanding utilization of the internal website, percentage of active Team Members and engagement:
Americas: Hilton Santo Domingo
International Hotels: Hilton Haikou Meilan, Hilton London Gatwick Airport and Marsa Alam Nubian Resort

Visit www.hilton.com

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