Hotel Matilda Launches Services App

Owner Suite // Courtesy of Hotel Matilda

Hotel Matilda has announced a new app available on both Android and Apple products, allowing guests to communicate with hotel staff and access services. 

Guests can look at menus, order room service, review spa options and make reservations, as well as access maps of San Miguel de Allende and read The New York Times daily news digest in English and Spanish through a personal code received before arrival, which remains valid until a week after their stay. Guests can use their phone or other device for immediate reservations or other assistance via chat SOS. The concierge monitors the app 24/7.

The app also allows guests to mention their special dietary needs and learn about events in real time during their stay, like tequila classes and culinary evenings. It includes recommendations on activities, spa treatments, and dining in Moxi at the hotel and at Bovine restaurant in San Miguel. There are "postcards" with the Matilda logo that can be personalized and posted to Facebook and Instagram, as well as a connection to TripAdvisor.


Like this story? Subscribe to Daily News & Deals!

Featuring breaking news on the latest product launches, deals, sales promotions, and executive appointments. Be sure to sign-up for this free industry daily newsletter.

Hotel Matilda is in the 500-year-old San Miguel de Allende, a part of Colonial Mexico and a UNESCO World Heritage Site. The destination is recognized for its Spanish colonial architecture and Old-World ambience.

For more information, visit

Related Stories

San Miguel De Allende Named Top Small City Outside Of The U.S.

Live Aqua Urban Resort San Miguel De Allende Announces Property Updates

Gallery In Central Mexico Displays A Trove Of Folk Art

Small Luxury Hotels Adds Hotel Amparo In San Miguel De Allende

Suggested Articles:

Some don’t charge any fees at all—but others are adding change fees, last-minute booking fees and holiday travel fees.

For the calendar year 2019, air arrivals reached 502,739, an 8.6 percent increase over the same period in 2018. Learn more here.

Hotel growth in 2019 continued to stimulate regional economies, and it bodes well for a strong 2020, according to the CHTA. Read more here.