Hotel Matilda Launches Services App

Owner Suite // Courtesy of Hotel Matilda

Hotel Matilda has announced a new app available on both Android and Apple products, allowing guests to communicate with hotel staff and access services. 

Guests can look at menus, order room service, review spa options and make reservations, as well as access maps of San Miguel de Allende and read The New York Times daily news digest in English and Spanish through a personal code received before arrival, which remains valid until a week after their stay. Guests can use their phone or other device for immediate reservations or other assistance via chat SOS. The concierge monitors the app 24/7.

The app also allows guests to mention their special dietary needs and learn about events in real time during their stay, like tequila classes and culinary evenings. It includes recommendations on activities, spa treatments, and dining in Moxi at the hotel and at Bovine restaurant in San Miguel. There are "postcards" with the Matilda logo that can be personalized and posted to Facebook and Instagram, as well as a connection to TripAdvisor.


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Hotel Matilda is in the 500-year-old San Miguel de Allende, a part of Colonial Mexico and a UNESCO World Heritage Site. The destination is recognized for its Spanish colonial architecture and Old-World ambience.

For more information, visit

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