Palladium Hotel Group has announced a new Family Selection program, launching at the newly renovated Grand Palladium Vallarta Resort & Spa in Riviera Nayarit, Mexico, on June 1, 2018. The Family Selection program will offer guests access to exclusive facilities located at the resort, personalized services, premium products, and special amenities for newly designated "Very Important Kid" (VIK) guests. Along with the Grand Palladium Vallarta Resort, Palladium Hotel Group will roll out the new program at the Grand Palladium Costa Mujeres Resort & Spa, set to open on November 1, 2018.
Personalized service will begin the moment a family arrives to the hotel with around-the-clock check-in at a private lobby. At Grand Palladium Vallarta Resort & Spa in Riviera Nayarit, Family Selection guests will have exclusive access to a private restaurant and bar, new entertainment units, separate pool with waiter service, and a reserved area on the beach.
In-suite, “Very Important Kids” will be treated to special amenities including mini bathrobes and slippers, a prepared bubble bath with water toys, cookies and milk turndown service, a personalized mini-bar with special beverages, in-room video games upon request, and more. Beyond the room, children and teens will have access to activities that are exclusive to the Family Selection area, such an entertainment zone with video games, cooking classes and special arts & crafts activities.
Family Selection adults will also receive exclusive amenities, including 24-hour room service, unpacking and packing services, priority reservations in restaurants, and complimentary access to the hydrotherapy area of Zentropia Palladium Spa & Wellness center. Both children and adults will have direct access to a Family Host who can assist with restaurant reservations and special requests.
The Family Selection program at Grand Palladium Vallarta Resort & Spa will occupy two former TRS Punta de Mita buildings, totaling 95 Master Junior Suites.
For more information, visit www.palladiumhotelgroup.com.