Sunset Resorts in Jamaica, with its trio of all-inclusive resorts including the Sunset Beach Resort, Spa & Waterpark in Montego Bay, the Sunset Jamaica Grande Resort, Spa & Conference Center in Ocho Rios and the Sunset at the Palms Resort in Negril, announces its 2010 Hurricane Policy.
In the unlikely event that there is a hurricane warning in Jamaica (as defined by the U.S. National Weather Service) during a guests visit to Sunset Resorts and the guest opts to leave the resort, Sunset Resorts will either refund the guest for the unused portion of their stay, or issue a credit for travel up to one year for the number of nights interrupted.
The replacement stay will be in an equivalent room category to the one originally booked. The replacement trip must commence within one year of the guests’ original holiday and is exclusive of airfare. Dates will be subject to availability, and may also be subject to Sunset Resorts imposed blackout restrictions. This offer is subject to change and may be withdrawn at any time without notice.
If a guest is planning to arrive at a any of the three Sunset Resorts and there is a Hurricane Warning in Jamaica as defined by the U.S. National Weather Service which interrupts arrival, Sunset Resorts offers the following options:
The guest may arrive after the storm passes for either the same number of nights, in which case, Sunset Resorts will make every effort to confirm the dates and room category, and guarantee no (hotel) rate increase or stay for fewer nights, in which case the guest will be refunded for the interrupted nights not used. Airfare is not included.
Or Sunset Resorts will issue a full credit for travel up to one year and will guarantee the rate paid, regardless of the travel season. The replacement trip must commence within one year of the original travel and is exclusive of airfare. Dates will be subject to availability, and may also be subject to Sunset Resorts imposed blackout restrictions.