Southwest Airlines Company Profile

Southwest Airlines is a major American airline known for its low-cost model and customer-friendly policies. Founded in 1967 and headquartered in Dallas, Texas, Southwest has become one of the largest domestic carriers in the United States. The airline is celebrated for its no-frills approach, offering budget-friendly fares, free checked bags, and an extensive domestic network.

 
Year EstablishedLocationCountryCEOServices OfferedDestinations
1967Dallas, TexasUSARobert JordanDomestic and short-haul international flights, low-cost carrier servicesOver 120 destinations across the United States, Mexico, Central America, and the Caribbean.



 

 
RevenueEmployeesCustomer ExperienceSustainability InitiativesCollaborations
Approximately $22 billion (2023 estimate)Over 66,000 globally- No change fees and free checked bags
- Rapid Rewards loyalty program
- Open seating policy for passengers
Commitment to carbon neutrality by 2050, investing in fuel-efficient aircraft, and exploring sustainable aviation fuels (SAF).Collaborations with hotels, car rental companies, and vacation package providers to enhance travel experiences.