Carnival Cruise Line kicked off its 2018 Carnival Conversations travel agent engagement program in San Antonio, Texas, on Tuesday. Seven Carnival Conversations events with a panel of Carnival executives are planned through November 2018.
This year, Carnival is introducing an enhanced Carnival Conversations format designed to offer more targeted training for agents as well as roundtable discussions to gather feedback from agents on how the line can provide the best sales and service to partners. Each event will include a panel discussion with Carnival executives on sales and marketing techniques highlighting technology, group sales, social media, as well as general marketing and business acquisition. At the conclusion of each general session, agents will be assigned to smaller roundtable breakout sessions of up to 10 people to discuss topics more in-depth and garner feedback with Carnival sales team members.
“In creating our new series of Carnival Conversations events, we worked closely with agents in developing a format that would maximize their training and development and give them tools they could implement immediately after the event,” said Carnival’s Senior Vice President of Sales & Trade Marketing Adolfo Perez in a written statement.
The next Carnival Conversations event was held Wednesday in Austin, Texas. Additional events are scheduled in Boston, Massachusetts; Miami, Florida; Toronto, Ontario; Orlando, Florida and Providence, Rhode Island.
Agents may register to participate through Carnival Passport, located within the line’s travel agent web site GoCCL.com. Travel agents may view a full list of Carnival Conversations trainings and events on Carnival Passport, as well.