ABC Global Speeds up Hotel Commission Payments

travel agentABC Global Services reports it has partnered with Norway-based Net Trans, a leading global provider of commission reconciliation and payment services. The partnership will help ABC’s travel professional customers promptly and inexpensively collect earned hotel commissions – without any effort on their part, ABC Global says.

Net Trans has the ability to handle the collection of all hotel commissions for ABC Global Services’ customers regardless of hotel brand, currency or location. Its technology is embedded in all Global Distribution Systems (GDSs). Net Trans collects all booked data without requiring the agency to input any additional information. Net Trans reconciles this information with commissions earned from hotels around the world and collects unpaid commissions. 

In addition, Net Trans has a team of professionals, with fluency in 19 different languages, calling hotels directly as needed, ABC Global says. Net Trans closely cooperates with WPS and Pegasus, the two major payment companies that hotels use, and all four GDS providers have chosen Net Trans as their preferred hotel commission vendor.

“Collecting hotel commissions is an issue that travel agents of all sizes grapple with every day,” said Cynthia Kropp, executive vice president, marketing and business development, ABC Global Services. “It’s been our ongoing commitment to support all of the needs of travel professionals, including collecting commissions on a timely basis."

"We chose to partner with Net Trans because it is a proven, global leader in commission reconciliation, helping agents substantially increase their revenue from hotel bookings. Now with this partnership our customers can eliminate the time-consuming task of retrieving hotel commissions, and instead focus on providing outstanding service to travelers,” Kropp said.

With the Net Trans solution, ABC customers don’t need to install software or change their booking procedures, ABC Global says. Detailed reporting is provided so that customers can follow each hotel booking’s progress through the system.  

Travel advisors pay a minimal fee for the service only when commissions are collected, ABC says. These fees are significantly discounted for ABC customers. As an added benefit, for a limited time, all ABC agencies will get the first month of commissions free.   

Said Martin Jorgensen, CEO, Net Trans, "Through our partnership, ABC can now offer its customers a commission reconciliation service that not only achieves better results at lower costs, but that also cuts down on agency resources while reducing bank and foreign exchange charges. There is nothing worse than booking a hotel and not getting paid for it and that is why this partnership is so important.” Net Trans represents 10,000 travel agency locations in more than 90 countries, processing over 20 million room nights annually.

In related news, ABC Global Services reports that it is partnering with the Association of Canadian Travel Agencies (ACTA) to provide information on the ABC Premier Hotel Program to travel advisors.

As part of the agreement, ABC and ACTA will jointly work to keep travel consultants informed on key industry trends and best practices through articles, webinars and presentations at industry events, and highlight how travel consultants can leverage and access premier hotels through both the GDS and ABC Global Services’ ezBook hotel booking portal. 

ACTA is a national trade association representing the retail travel sector of Canada's tourism industry. It represents the interests of Canadian travelers through approximately 2,000 members employing 14,000 travel professionals. 

ABC Global Services customer base includes more than 7,900 agency locations throughout 76 countries worldwide in both corporate and leisure markets. The company books more than six-million room nights annually, with hotel revenues close to one billion dollars (USD).  


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