American Express Global Business Travel Launches Air Re-Shop Expert

Businessman Walking Toward Airplane
Photo by Ryan McVay/DigitalVision/Getty Images

American Express Global Business Travel (GBT) has announced the launch of Air Re-Shop Expert, a new savings tool that searches for lower air fares and maximizes savings for business travelers with automatic airfare monitoring, re-booking and re-ticketing.

With the new tool, travel managers can gain real bottom line savings, with no traveler disruption, using Air Re-Shop Expert’s like-for-like search. Travel managers also benefit from greater visibility into policy compliance and have insight into overall program performance. Business travelers can also benefit from minimal disruption and the ability to maintain the same preferences that they chose when they initially booked their travel including the same flight, cabin, fare class and seat (aisle, middle or window).

Travelers can book their ticket through standard process, online or offline, while Air Re-Shop Expert begins the search and re-booking process automatically within the first 24 hours after the ticket has been issued. If a cheaper fare for the same flight, same cabin and same fare type (either refundable or non-refundable) is found, the seat is re-booked and re-ticketed automatically with no involvement from the traveler and no additional transaction fee.


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An updated invoice with the new, lower fare is sent to the traveler. An Insightful savings report, showing overall program performance metrics, is also sent monthly.

During its initial testing, American Express GBT customers saved an average of $100 per ticket using Air-Re-shop Expert and in the first two months of launch, the total savings generated for all customers using the product is upwards of $150,000.00.

Air-Re-shop Expert is currently available in the U.S. via Sabre with access via Apollo launching in the next few months. Availability will expand throughout 2017.


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