CLIA Launches New Certification for Travel Agency Executives

Female executive leading meeting
Photo by Getty/Sam Edwards

Cruise Lines International Association (CLIA) has launched a new certification for travel agency executives. The Travel Agency Executive (TAE) Certification is aimed at people who work in a leadership capacity in a travel agency, the organization said.

In order to qualify for the TAE Certification, the individual must be an executive, director, accounting manager, marketing manager, or someone who works in a leadership role but does not function only as a full-time selling travel agent with a CLIA Affiliated Agency, CLIA said.

In a written statement announcing the decision Stephani McDow, director, membership & professional development, CLIA, said that the new certification would serve as a toll for agency leaders to strengthen their skills within the industry.


Like this story? Subscribe to Daily News & Deals!

Featuring breaking news on the latest product launches, deals, sales promotions, and executive appointments. Be sure to sign-up for this free industry daily newsletter.

Required online courses or live seminars for the TAE Certification include:

  • Developing Your Marketing Strategy
  • What has PR Done for You Lately?
  • Customer Relationship Management
  • Effective Presentation Skills
  • Better Listening Skills for Better Business
  • Building Client Loyalty

Additionally, individuals interested in the TAE Certification must complete one of the following elective training options during their completion term following enrollment:

  • Any three (3) additional CLIA courses/seminars
  • The achievement of the Travel Institute CTA, CTC or CTIE designation

CLIA Travel Agency and Individual Agent Members have access to exclusive professional development programs, bonus commissions, travel perks, trainings and resources for their businesses. CLIA said that its membership sets travel agents apart as cruise travel experts and a trustworthy source for consumers to learn about and book cruise vacations.

For more information about the Travel Agency Executive (TAE) Certification visit Interested agency executives can also schedule a Career Counseling session for a one-on-one consultation with a member of CLIA’s professional development and training team at

Related Stories

CLIA: Millennials Seeking Out Luxury Cruises at Record Pace

Uniworld’s Kristian Anderson Named CLIA Trade Relations Chair

Stats: 27.2 Million Cruise Passengers to Sail in 2018, Says CLIA

CLIA Gives Agents Five Fast Facts for Enticing New Small Ship Clients

Suggested Articles

The new, 639-room all-inclusive resort is the first of Hard Rock’s all-inclusives that is an entirely new build. Here's an inside look.

Disney knows how to get first-time cruisers into the swing of things, from impressive cuisine, plenty of on-board family programming and more.

The company has implemented a Comprehensive Coastal Management Plan at its beach resorts in Mexico. Here’s an inside look.