Collette, a global tour operator headquartered in Rhode Island, has opened its new client care center in Henderson, Nevada, specifically launched to expand the company’s West Coast footprint and meet the needs of existing partnerships.
Ben Desmarais, director of inside sales and service at Collette, says the company is expanding its offices to devote time and energy to all of its partners without facing problems with time zones or the inability to support them in a face to face environment.
Collette also currently has offices in Toronto and Vancouver, Canada, along with another one in Sydney, Australia.
The expansion will create 12 jobs, focused on dedicating resources for communicating to new and existing guests as well as partners. In the future, the company plans to keep expanding to meet the increased requests of its client base.
Collette says it is the longest-running tour operator in North America, providing guided travel for over 100 years—with trips to all seven continents. The company offers diversified travel styles including small groups, single hotel stays, and faith-based experiences, river cruises, and rail journeys. As a family-owned and operated business, the company emphasizes a focus on travelers as personal guests.
In other Collette news, the company has launched a 12-part series on how travel is vital for health and wellbeing. It was aired across CBS Television Stations and hosted by Joan Lunden.
For more information, visit www.collette.com.