Cruise Holidays Honors Top Owners and Agents

norwegian breakawayCruise Holidays International’s top-selling cruise consultants were recognized during Cruise Holidays’ 2013 Annual Convention aboard Norwegian Cruise Line’s Norwegian Breakaway. Two franchise owners received the groups Golden Anchor award.

RELATED: Cruise Holidays Executives Discuss Sales, New Technology and What's Ahead (WITH SLIDESHOW)

The Cruise Holidays franchise owners were recognized for contributing a significant amount of knowledge, time and innovation toward the company and fellow franchise owners achieving their goals.


Like this story? Subscribe to Daily News & Deals!

Featuring breaking news on the latest product launches, deals, sales promotions, and executive appointments. Be sure to sign-up for this free industry daily newsletter.

RELATED: Cruise Holidays Rebrands CruiseWeb as “AgentMate” Booking Tool

Awards were presented in the following categories: 

Golden Anchor Award

Store Winner: Cruise Holidays Chicago on Magnificent Mile (Illinois) owned by Rob Clabbers
Virtual Office Winner: Shari Marsh, based in North Carolina
The Golden Anchor award celebrates the one store and one virtual office that stand out due to: participation in Cruise Holidays programs, attendance at Cruise Holidays meetings and conventions, use of Cruise Holidays tools to attain greater profitability, generating ideas or participating in focus groups to enhance the success of the network, and a willingness to help other franchisees reach their goals.

Best Customer Service Award

Winner: Muffett Grubb, based in Tennessee
All franchise owners and agents were invited to nominate themselves or another deserving travel agent based on an outstanding customer experience delivered in the past year. Grubb was chosen based on a situation that took place in Alaska this summer, when a cruise ship was idled by propulsion problems, and unable to leave port for four days.

Top Overall Producer Award 

Store Winner: Cruise Holidays of Kansas City, owned by Mimi and Mark Comfort Virtual Office Winner: Sheri Clarke, based in Kentucky
Affiliate Winner: Cruise Brothers, a Cruise Holidays affiliate, owned by Steve Gelfuso
The award goes to the store, the virtual office, and the affiliate with the highest sailed revenue during the previous year, from July to June. Six Cruise Holidays of Kansas City travel consultants and one Cruise Holidays/Cruise Brothers travel consultant were also honored with the award for Outstanding Sales Achievement.

Outstanding Sales Achievement

Cruise Holidays recognized 19  franchise owners and travel consultants who reached or exceeded a pre-determined amount in commission. The top achievers across the entire network are:
#1 – Andrea Redding, Cruise Holidays of Kansas City (Missouri)
#2 – Gloria Currie, Cruise Holidays of Southlake (Texas)
#3 – Cassie Johnson, Cruise Holidays of Kansas City (Missouri)
The 19 Outstanding Individual Sales Achievement award winners:
1st Time Award Winners:
Stacy Coggan (Virtual Office, New Jersey)
Muffett Grubb (Virtual Office, Tennessee)
Anita Lynch (Virtual Office, North Carolina)
Shari Marsh (Virtual Office, North Carolina)
2nd Time Award Winners:
Mark Comfort, Cruise Holidays of Kansas City (Kansas City, Missouri)
Michelle Jackson (Virtual Office, Utah)
3rd Time Award Winners:
Jim Carey (Virtual Office, Washington)
Robert Dipietro, Cruise Brothers, a Cruise Holidays affiliate * (East Providence, Rhode Island)
Lynda Jackson, Cruise Holidays of Viera (Melbourne, Florida)
Bill Walsh, Cruise Travel Outlet, a Cruise Holidays affiliate (Salem, New Hampshire)
4th Time Award Winners:
Sheri Clarke (Virtual Office, Kentucky) Joan Yam, Cruise Holidays of Scarborough (Scarborough, Ontario)
6th Time Award Winner:
Gloria Currie, Cruise Holidays of Southlake (Southlake, Texas)
8th Time Award Winner: Deborah Mitchell, Cruise Holidays of Kansas City (Kansas City, Missouri)
9th Time Award Winners:
Patti Edwards, Cruise Holidays of Kansas City (Kansas City, Missouri)
Cassie Johnson, Cruise Holidays of Kansas City (Kansas City, Missouri)
Andrea Redding, Cruise Holidays of Kansas City (Kansas City, Missouri)
JoAnne Weeks, Cruise Holidays of Kansas City (Kansas City, Missouri)

Visit or

Suggested Articles:

Ensemble Travel Group has announced that it will discontinue its operations in Australia and New Zealand. Learn more here.

According to CruiseCompete, the booking window for contemporary/premium, luxury and rivers cruises are all bigger than they were to start the year.

The U.S. Centers for Disease Control and Prevention offers recommendations for healthy and ill passengers returning from cruise travel. Read more.