Cruise Holidays International’s top-selling cruise consultants were recognized during Cruise Holidays’ 2013 Annual Convention aboard Norwegian Cruise Line’s Norwegian Breakaway. Two franchise owners received the groups Golden Anchor award.
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The Cruise Holidays franchise owners were recognized for contributing a significant amount of knowledge, time and innovation toward the company and fellow franchise owners achieving their goals.
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Awards were presented in the following categories:
Golden Anchor Award
Store Winner: Cruise Holidays Chicago on Magnificent Mile (Illinois) owned by Rob Clabbers
Virtual Office Winner: Shari Marsh, based in North Carolina
Best Customer Service Award
Winner: Muffett Grubb, based in Tennessee
All franchise owners and agents were invited to nominate themselves or another deserving travel agent based on an outstanding customer experience delivered in the past year. Grubb was chosen based on a situation that took place in Alaska this summer, when a cruise ship was idled by propulsion problems, and unable to leave port for four days.
Top Overall Producer Award
Store Winner: Cruise Holidays of Kansas City, owned by Mimi and Mark Comfort Virtual Office Winner: Sheri Clarke, based in Kentucky
Affiliate Winner: Cruise Brothers, a Cruise Holidays affiliate, owned by Steve Gelfuso
Outstanding Sales Achievement
Cruise Holidays recognized 19 franchise owners and travel consultants who reached or exceeded a pre-determined amount in commission. The top achievers across the entire network are:
#1 – Andrea Redding, Cruise Holidays of Kansas City (Missouri)
#2 – Gloria Currie, Cruise Holidays of Southlake (Texas)
#3 – Cassie Johnson, Cruise Holidays of Kansas City (Missouri)
The 19 Outstanding Individual Sales Achievement award winners:
1st Time Award Winners:
Stacy Coggan (Virtual Office, New Jersey)
Muffett Grubb (Virtual Office, Tennessee)
Anita Lynch (Virtual Office, North Carolina)
Shari Marsh (Virtual Office, North Carolina)
2nd Time Award Winners:
Mark Comfort, Cruise Holidays of Kansas City (Kansas City, Missouri)
Michelle Jackson (Virtual Office, Utah)
3rd Time Award Winners:
Jim Carey (Virtual Office, Washington)
Robert Dipietro, Cruise Brothers, a Cruise Holidays affiliate * (East Providence, Rhode Island)
Lynda Jackson, Cruise Holidays of Viera (Melbourne, Florida)
Bill Walsh, Cruise Travel Outlet, a Cruise Holidays affiliate (Salem, New Hampshire)
4th Time Award Winners:
Sheri Clarke (Virtual Office, Kentucky) Joan Yam, Cruise Holidays of Scarborough (Scarborough, Ontario)
6th Time Award Winner:
Gloria Currie, Cruise Holidays of Southlake (Southlake, Texas)
8th Time Award Winner: Deborah Mitchell, Cruise Holidays of Kansas City (Kansas City, Missouri)
9th Time Award Winners:
Patti Edwards, Cruise Holidays of Kansas City (Kansas City, Missouri)
Cassie Johnson, Cruise Holidays of Kansas City (Kansas City, Missouri)
Andrea Redding, Cruise Holidays of Kansas City (Kansas City, Missouri)
JoAnne Weeks, Cruise Holidays of Kansas City (Kansas City, Missouri)
Visit www.joincruiseholidays.com or www.joincruiseholidays.ca