CWT Survey Ranks Complaints, Collects 2006 Forecasts

According to a new Carlson Wagonlit Travel survey of business travelers, the CWT Business Travel Indicator, security lines and flight delays top the list as the events that most negatively affect travel. In addition, the majority of business travelers say they do not want cell phone use allowed in-flight. As for travel managers, they say expectations from top management are cost savings and globalization of the travel program. The majority of business travelers and corporate travel managers believe business travel will stay the same or increase in 2006, with travel managers even more optimistic than their travelers. Nearly 60 percent of travel managers say travel expenditures will increase this year. Slightly more than 30 percent of business travelers say they anticipate traveling more, while most (48 percent) believe they will travel the same amount as last year.

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