Down Under Answers, a provider of leisure travel to the South Pacific, has joined the United States Tour Operators Association (USTOA), reports Terry Dale, president and CEO of USTOA. The addition brings USTOA to 50 corporate members representing more than 150 brands.
“With highly personalized service, seasoned destination specialists and a deep expertise in the South Pacific, Down Under Answers and its portfolio of brands are welcome additions to USTOA,” added Dale.
Kirk Demeter, Down Under Answers’ president, commented: “Down Under Answers has always been a customer service oriented company and to give our clientele the additional security and confidence associated with being a USTOA member takes our service one step further.”
Founded in 1992 in Seattle, Washington, Down Under Answers offers customized vacations to Australia, New Zealand and the South Pacific, ranging from unique, experiential holidays tailored to suite style, taste and budget, to pre and post cruise itineraries, shore excursions, escorted tours, destination weddings and honeymoons and voluntourism opportunities.
In 2009, Down Under Answers added Africa Answers to its portfolio, expanding its customized travel offerings to African countries. Three years later, in 2012, Air New Zealand contracted Down Under Answers to represent its vacation division in the United States. Down Under Answers, Africa Answers and Air New Zealand Vacations all provide highly personalized service to travel agents working with their brands and consumers experiencing their offerings firsthand.