Manager, Travel Industry Relations at American Express Pat Gray has retired after an 18-year career at the company. During her time there she was responsible for building the company’s position within the travel industry and the travel agency community.
Gray joined American Express on January 17, 1994 as manager, American Express Vacations, worldwide coordination, where her responsibilities included maintaining key relationships with consortiums and travel agents, as well as the company’s positioning at industry trade shows such as the NY Times Travel Show, Travel Weekly Leadership Forum, Travel Weekly Cruise & Tour, Cruise Line International Association, Vacation.com conference, US Travel’s International Pow Wow event, United States Tour Operator Conference, Luxury Travel Expo and others.
Gray pioneered “Blue Box Collaboration,” which created synergies across NCG, GCG, AXP’s Consumer Travel Network, OPEN, Global Corporate Payments and AXP Publishing. She also engaged prominent keynote speakers at American Express-sponsored industry events, including Former 41st President George H. Bush; Former UK Prime Minister, Lady Margaret Thatcher; Former Secretary of State, Colon Powell; Former First Lady, Barbara Bush; Senator George Mitchell; Former President Gerald Ford; Queen Noor of Jordan; Former Secretary of State, Henry Kissinger, Astronaut John Lovell and Baseball Hall of Famer, Carl Ripkin Jr.
Gray served as the liaison with the travel industry trade media, and most recently she led the redesign of the Win With AXP / Win with the Card Travel Agent Engagement program, which has resulted in over $200 million in spend to date.
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