POLAR Links to TRAMS ClientBase

Princess and Cunard's POLAR Online reservation system will become the first major in-house cruise booking system to link directly with TRAMS ClientBase, the industry's leading customer relationship management program. Starting at the end of April, agents will be able to automatically transfer information about their Princess and Cunard bookings, from customer data and booking numbers to itineraries, from POLAR Online into ClientBase, facilitating their ability to monitor bookings in their own back-office systems. The interface, available through ClientBase's Live Connect feature, debuted at the TRAMS Technology & Marketing University in Las Vegas at the MGM Grand last week. Used by more agents to book Princess and Cunard cruises than any other system, the POLAR Online booking engine has brought cruise line internet reservations to a new level by providing travel agents direct access to the Princess reservations system. The POLAR Online tool can create a new booking in seven steps in as little as two minutes, and features more than 40 unique functions, including a number of resources and tools that cannot be found on any other online system. ClientBase is a fully integrated CRM tool used by more than 40,000 agents and recommended by leading consortia and global distribution systems.

FREE Virtual Event

Pivoting Back to Travel: Phase 4

Are you prepared to guide your clients through the “new normal” of travel? Join us December 15, 2020 from 1pm-2:20pm EST for Pivoting Back to Travel: Phase 4. The upcoming installment of our FREE virtual series will feature presentations from the Cayman Islands, Dominican Republic, and Seabourn on their most up-to-date travel procedures, health & safety protocols they’ve implemented to keep guests safe, activities that are open to visitors, what your clients need to know while on their trip and more! Visit www.pivotingbacktotravel to view the full agenda and register for your FREE pass.

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