Qantas Vacations Appoints Stephen Marshall as President

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Qantas Vacations and parent company Helloworld Travel Limited have announced the appointment of Stephen Marshall to the role of president following the departure of Mark Punshon from Helloworld Travel’s USA Wholesale division. Punshon leaves after 10 years of service with the brand.

Stephen Marshall brings with him an international travel career, most recently serving as director of sales and marketing – North America at Diethelm Travel Group in Washington D.C. His previous roles have included multiple positions within Tourism New Zealand, where he was special projects manager and premium sector trade manager, both based in Los Angeles.

Prior to that, he was general manager for the New Zealand division of The AOT Group, also a Helloworld Travel Limited business. Marshall's career also includes Rydges Hotels & Resorts in Auckland as well as Tui, British Airways and Thomas Cook, all in the UK.


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Commencing in the role on November 12 and reporting to Cinzia Burnes, Marshall joins the Qantas Vacations team based in Los Angeles. Burnes is the executive director and head of wholesale & inbound at Helloworld Travel Limited.

Qantas Vacations is a business of Helloworld Travel Limited, an Australian & New Zealand travel distribution company, comprising retail travel franchise operations, destination management services (inbound), air ticket consolidation, wholesale, corporate and online operations. This includes “Helloworld Travel”, Australia’s largest network of franchised travel agents, as well as its Corporate, Associate, Affiliate and Travel Broker networks, Qantas Holidays, Go Holidays in New Zealand, AOT Inbound, ATS Pacific, QBT, Sunlover Holidays and Insider Journeys.

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