Questex Travel Group today announced the launch of a totally revamped Travel Agent University e-learning platform, featuring responsive design to work on any desktop or mobile device, intuitive navigation, sales-focused resources for agents, editing capabilities for course hosts and seamless rewards redemption for users.
Travel Agent University, with 38,500 certified members, is the industry’s largest online travel agent community and education site and has graduated more specialists than any other industry education program, awarding over 60,000 diplomas annually. Travel professionals can choose their specialty, complete courses and earn rewards and exclusive deals while earning accreditation.
The e-learning site’s resource center provides access to valuable sales tools, webinars, videos, itineraries and other assets designed to help agents increase sales after they graduate. Agents also can utilize a central dashboard to review their course activity, track the status of their progress and access rewards, including gift cards, bonus commissions, familiarization trips and monthly giveaways.
John McMahon, Questex Travel Group executive vice president, said the e-learning platform has a “clean and beautiful interface” and is unique in that “it always was designed and built specifically for the travel industry and not retrofitted from general e-learning platforms.
“Questex has been deeply invested in travel agent education for more than 22 years,” he said. “With exclusive rewards, valuable certification credits and the ability to earn a diploma, Travel Agent University is a seamless education platform and the only one designed exclusively for the travel industry.”
Kimberly Newbury, Questex Travel Group managing director of e-learning & loyalty, noted that user engagement is key to providing education to and building business with agents who increasingly work outside of a central office.
“Over 14 percent of graduates completed one of our 50-plus global certification courses on a mobile device,” she said. “The design of our e-learning platform is led by the way agents work today and how they will work tomorrow. Questex Travel Group is confident that our easy-to-use, mobile-friendly site will help agents to increase both revenues and commissions.”
Newbury said the site gained nearly 200 percent more new subscribers weekly since launching last month.
Launched in 1993, Travel Agent University is accessible 24 hours a day, seven days a week Along with the best-in-class Travel Agent University courses offered on this proprietary platform, Questex continues to offer fully customized, white label e-learning and loyalty solutions.
For more information, visit www.travelagentuniversity.com.