Travel Impressions Offers Web Access to Customer Care Group

Travel Impressions has added web access to its Customer Care Group, which allows travel agents to submit post-travel communications to Travel Impressions on behalf of their clients via their web site. To submit a new customer care inquiry or track the status of an existing communication, travel agents can visit www.travelimpressions.com and log into the designated travel agent page. Once in the travel agent section agents should select "Post Departure Support" on the main menu. Agents would then enter all of the relevant information about their client, the trip and any problems or questions that resulted from the booking. Inquiries can then be viewed and monitored anytime after the submission. Travel Impressions provides leisure vacation packages to 150 destinations and more than 1,700 resorts and hotels worldwide, departing from cities nationwide. For more information call the Customer Care Service programs at 800-284-0044 or visit [www.travelimpressions.com].

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