Members of Travel Leaders Franchise Group who deal with the most discerning elite clients now have a home to call their own. The group announced at its 2011 National Meeting in Las Vegas the launch of its Luxury Center of Excellence, which will be led by longtime luxury travel leader Perry Lungmus.
“Over the past three years, Travel Leaders has staked out a truly industry-leading position with our Business Center of Excellence, Envision and Envision Plus,” said Travel Leaders Franchise Group president Roger E. Block. “Now we aim to replicate our success in the luxury space. Because of the significant growth we’re experiencing in serving the affluent traveler, it became apparent that we needed to further bolster the scope and breadth of the programs, services and education, as well as enhancing our supplier roster, to equip our Travel Leaders with a foundation that they can use to more effectively serve this vital segment of their clientele.”
Lungmus brings almost 25 years of experience with him to his new position, having worked with Virtuoso and Abercrombie & Kent. Most recently he served as the vice president of sales and business development at Travcoa. In this position he was responsible for all aspects of international sales growth. He was with Virtuoso as its executive vice president of marketing for almost 10 years and spent eight years as Abercrombie & Kent’s director of sales.
“At the very heart of our concentrated luxury initiative, Travel Leaders will engage our specialized travel agents through comprehensive training that will not only ensure that they’re completely confident in selling luxury travel, but also know how to exceed the expectations of the luxury traveler,” says Lungmus.