Vacation.com is offering a five-part webinar training series, featuring Sabre Travel Network’s ClientBase. The sessions are offered exclusively to Vacation.com members. This partnership highlights the continued investment Vacation.com makes in providing its members with resources to help them build their businesses, the group said.
The ClientBase training series began September 25 and is being offered every Wednesday, through October 23. These webinars are being offered for both Web-based ClientBase Online users and for ClientBase Windows users.
“I am very pleased that our agents have a thirst for knowledge and are taking advantage of the education Vacation.com provides to increase their operational efficiencies and become more successful,” said Vacation.com President John Lovell.
“By working with Sabre Travel Network, we were able to create this unique program that demonstrates to agents how Vacation.com uses available client data to target the right promotions to the right customers. We teach our agents how to keep the full circle of marketing in constant motion," Lovell said.
Throughout the five-part series agents will learn:
· The value of using Live Connect with Vacation.com’s proprietary cruise booking engineCruisePRO, as well as Stream (Travel Leaders Group’s proprietary prepaid hotel booking program)
· How to collect and use client data to improve targeted marketing
· How to access and leverage mailers to turn promotional interest into profitable bookings
· Tips and tricks for better data
· Full circle marketing to create clients for life
“From a management standpoint, the ClientBase training sessions provided an opportunity for me to better lead and train my team,” explained Kelly Gunnels of Fort Mill, South Carolina, who participated both of the ClientBase training sessions held so far. “The instructor was very specific and phrased key pieces of information so that everyone could understand. Information and knowledge are power, and each will propel you forward in business and in life.”
Members may choose to attend any or all of the exclusive Vacation.com ClientBase training opportunities. Additional session will take place on October 9, October 16 and October 23. Participants can sign up for individual sessions through Vacation.com’s member portal Agent Universe at www.agentuniverse.com.