What Do You Do When Things Go Wrong?

This week, Londoners were left stranded when employees of the Underground (or Tube) went on strike for 48 hours. The city seems to be back to normal, but there have been rumblings of another strike soon. (Keep checking in at TravelAgentCentral.com for more information.)

The strike got me thinking: What do you do when something beyond your control affects your clients’ trip? If your clients were in London when the trains shut down, what steps would you take to make certain that their vacation or business trip wasn’t ruined by the sudden lack of public transportation? Do you rent a car for them, or ask their hotel to provide a car and driver?

Visit AgentNation and share your ideas!

Suggested Articles:

The new #StopAnimalSelfies campaign encourage travelers to be responsible when photographing wild animals. Get the details here.

Way to Go Tours is a luxury custom tour operator that offers packages exclusively in Central and South America. More here.

Despite reports of a new tourism tax in the Mexican state of Baja California Sur, the new policy is actually a voluntary contribution. Details here.