In the future, travelers will be demanding much more from their travel suppliers – from personalizing their own itineraries through to mitigating the environmental and societal impact of their activities, reports Amadeus in its 2013 Global Report.
The Amadeus report details a year of further growth, a long term vision for innovation and a commitment to shape the future of travel in a sustainable manner, the technology giant says.
The company invested 16.5 percent of its revenue in R&D in 2013, and delivered a range of programs including the launch of the Amadeus Travel Intelligence portfolio, that helps the industry leverage advances in technology and to transform raw data into actionable information.
Other achievements cited by Amadeus are its AirPlus Travel Agency Card, a new virtual payment solution and the development of VisitEurope, an app for the European Travel Commission incorporating Amadeus’ online search.
"As a global company whose innovative technology keeps the world moving, we are involved in the travel experience of more than 1 million travelers daily. During 2013, our continued commercial strength and record financial performance allowed us to increase our value to our shareholders," said Luis Maroto, president and CEO, Amadeus.