Insight Vacations Launches ePartners

Insight Vacations has launched ePartners, an innovative lead communication program.

The program is based on best practice CRM (Customer Relations Management) and takes a two-pronged approach to marketing, helping agents to keep up-to-date with their bookings and get sales leads for repeat business; while making sure the client is taken care of, from pre-tour information, to travel tips, to a well-timed welcome home letters.

ePartner travel consultant benefits include:
• Improved client service levels by providing additional travel information.
• Personalized, co-branded, timely information helps to build client loyalty to the consultant.
• Added value opportunities delivered through communication enhances client’s travel experience and endears them to both Insight Vacations and their travel consultant.
• Receive client feedback post tour including future travel intentions and timing.
• Receive brochure request leads post tour.
• Receive a weekly statement listing the bookings awaiting deposit and full payment, documents that have been printed and sent, and client’s who have not yet checked in online.

ePartner client benefits include:
• Personalized communication received prior to travel including advice on how to prepare for their trip and FAQ’s.
• Ability to become a part of pre-tour community to engage the passenger in their upcoming travel experience.
• Dietary and other special requests can be communicated early which will enable Insight Vacations to address them more effectively
• No paperwork for the client on the first day of their tour.
• Tour Directors will be able to make better recommendations based on client preferences.

Recently launched, ePartners has been designed to give Insight Vacations selling agents a strong competitive edge.
 
For more information, agents should contact their Insight Vacations District Sales Manager. For reservations, agents can contact Insight Vacations at 800-582-8380. Insight pays a minimum of 10 percent commission on land. For more information or to order brochures, visit www.insightvacations.com.

FREE Virtual Event

Pivoting Back to Travel: Phase 4

Are you prepared to guide your clients through the “new normal” of travel? Join us December 15, 2020 from 1pm-2:20pm EST for Pivoting Back to Travel: Phase 4. The upcoming installment of our FREE virtual series will feature presentations from the Cayman Islands, Dominican Republic, and Seabourn on their most up-to-date travel procedures, health & safety protocols they’ve implemented to keep guests safe, activities that are open to visitors, what your clients need to know while on their trip and more! Visit www.pivotingbacktotravel to view the full agenda and register for your FREE pass.

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