Airline Buzz: New Seats & Perks on Austrian Airlines Flights

All passengers on Austrian Airlines’ long-haul flights will get have some new perks in the airline's new and improved cabins, including an upgraded on-board entertainment system as well as Business Class seats that turn into entirely flat beds. A total of 2,538 new seats were installed in the four B777 and six B767 airplanes belonging to Austrian’s long-haul fleet.

Cool touches: The Boeing 777’s Business Class provides direct access to the aisle for four of five passengers sitting in a row, and access is available to every Business Class passenger on Austrian’s Boeing 767s. And for foodies, we hear the menus provided in Business Class receive their final touches from flying chefs.

The reconfiguration of the cabins is part of an improvement initiative that has cost Austrian a cool $120 million. But it seems to be worth the effort: We hear that the improvements have boosted customer satisfaction by 31 percentage points among passengers on long-haul flights since the launch of the new cabin. 

 

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