British Airways said its net profit for the year ended March 31 was $835 million and net fourth quarter profit was $145 million. Willie Walsh, British Airways' chief executive, said the results were driven by improvements in seat factors and yield. The airline also achieved an operating margin of 8.3 percent and as a result all staff will share in a multi-million-dollar bonus. Total costs, however, were up 8.2 percent and the airline's annual fuel bill rose by 45 percent. Self-service check-in, both online and at airport kiosks, has been very well received by customers, British Airways said, noting that the airline will upgrade its in-flight entertainment and introduce a new Club World flat bed this year.
