Starting October 1, Delta will begin to provide free mobile messaging in flight. It will also have the most aircraft with a free messaging option, according to the company.
Flyers can stay fully connected with those on the ground and exchange real-time messages in flight via iMessage, WhatsApp and Facebook Messenger. The enhancement is part of Delta's multi-billion dollar investment in the customer experience, the airline said.
Free messaging will be available on all Gogo-enabled Delta flights, including all aircraft with two or more cabins. Customers will be able to access free messaging through Delta's Wi-Fi portal page, airborne.gogoinflight.com. Free mobile messaging will be for text use only and does not support the transfer of photo or video files.
In addition to mobile messaging, Delta continues expanding high-speed Wi-Fi, seat-back entertainment screens and free entertainment options. Over the next two years, Delta plans to install high-speed Wi-Fi in over 600 aircraft for domestic and international flights. It currently has the largest fleet of aircraft with Gogo's 2Ku Wi-Fi technology, according to the company.
There are currently 200 aircraft under Delta with the latest Wi-Fi technology.
Additionally, Delta installed its 500th aircraft with seat-back entertainment in July. It plans to install the technology in 600 aircraft by the end of 2018. In addition to investing in seat-back entertainment, customers can also stream Delta Studio entertainment to their personal devices on the airline's entire mainline fleet, as well as all two-class regional aircraft.
Visit delta.com for more information or to book a flight.