Delta Air Lines has opened its new Terminal C at LaGuardia Airport (LGA), marking a milestone in the $4 billion program to transform one of the airline’s key hubs.
The new terminal sports a new check-in, security and baggage claim facility and a ten-gate Concourse E. Terminal C has the latest technologies such as hands-free bag drop, self-serve check-in and digital ID screening capabilities. Customers will have the option to check-in via a spacious, centralized lobby, complete with 36 full-service check-in counters and 49 self-service kiosks, or bypass it altogether and utilize the direct-to-security drop-off option to head directly to one of the 11 security checkpoints. Additionally, all five entry points offer baggage drop for easy bag check.
LGA will also house the largest Delta Sky Club in the system, with seating for nearly 600 guests to relax and recharge. The space offers a gourmet kitchen, bar, two food buffets and two hydration stations. Future additions to the lounge include a year-round, all-weather Sky Deck, a bar and a hydration station. A 238-foot digital backwall in the check-in lobby will feature TSA wait times, way-finding in both English and Spanish as well as Sky Club volume and gate information. Concourse E is the second of four new concourses to open, with ten new gates.
Passengers can choose from a range of restaurant options, including Bubby’s Diner, Chuko Ramen, Essex Burger, Poppy’s Bagel and Starbucks. Airport retailer Stellar Partners collaborated with Delta to deliver specialty retail stores and news and gift outposts such as Beekman 1802, BuzzFeed News, Le Labo, MAC, Patricia Nash and True to New York.
Terminal C offers a multi-sensory room, providing a calming, supportive environment for customers with sensory sensitivities and their families as they travel. Aligned with Delta’s broader sustainability commitments, Terminal C will be LEED Silver-certified with multiple sustainable elements incorporated throughout including: LED lighting; exterior glass that automatically tints based on the weather and time of day; charging for electric ground support equipment; and an ice-making plant that produces ice during off-hours to cool during the day, reducing power demand during peak periods.
Delta accelerated construction timelines during the pandemic to deliver this facility to New York customers faster than expected. The airline will fully complete the four-concourse terminal by the end of 2024, almost two years earlier than originally planned. Ultimately, Terminals C and D will consolidate into one facility spanning 1.3 million square feet and featuring 37 gates across four concourses. Recently, Delta also revealed the completion of the first phase of its $2.3 billion Sky Way at Los Angeles International Airport.
The Terminal C transformation project has employed around 9,000 construction workers and hundreds of architects, engineers, inspectors and professional construction management staff on the project to date, in addition to awarding more than 35 percent of the project’s total contracts to date, to minority- and women-owned businesses.
The second phase of the Delta Sky Way at LGA is just one of several recent infrastructure milestones that Delta has unveiled as part of the airline’s decade-long, $12 billion investment to transform the travel experience on the ground and in the air.
Delta is LGA’s largest carrier, offering up to 255 daily flights to nearly 70 destinations this summer. The airline’s dual-hub position at LGA and JFK allows it to offer New York customers 465 total peak daily departures to over 120 domestic and international destinations.
For more information, visit www.delta.com.
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