Delta Opens Delta One Check-in and West Headhouse at LAX

Delta Air Lines and Los Angeles World Airports have finished another major phase of the Delta Sky Way at LAX project, with Terminal 3 now offering another entry point via the west headhouse, besides a check-in area for its Delta One customers.

The west headhouse has self-service kiosks to drop bags and/or print boarding passes. Later this summer, Delta expects to implement digital ID technology at bag drop and security checkpoints, allowing eligible customers to use their biometric data to more seamlessly move through the airport.

An exclusive Delta One check-in area, located on the lower arrivals level of Terminal 3, offers a private Transportation Security Administration (TSA) screening lane and direct access to the Delta Sky Club. Customers will be greeted by a team of “Elite Service” agents, and the space will offer refreshing towels as well as light F&B offerings. The Delta One check-in area will also works from two local artists in partnership with ArtLifting, a social enterprise that champions artists impacted by disabilities and housing insecurity.

Additional latest terminal enhancements include the addition of 100 more seats to the Delta Sky Club, the reopening of the original Terminal 3 passenger tunnel, complete with its signature 1960s tile mosaic and direct access to baggage claim, an enlarged T3 Help Center, and a second connection point to LAX’s automated people mover system when it opens in mid-2024.

Terminal 3 made its debut last year, with a centralized check-in lobby, expanded security checkpoint and baggage claim area, and Delta Sky Club. Delta will deliver the 1.2-million-square-foot, 27-gate complex 18 months earlier than originally planned. The final milestone of the Delta Sky Way at LAX project—the airside connector to the Tom Bradley International Terminal—is expected to be complete in August 2023 and will eliminate the need to bus between terminals.

LAX serves as one of Delta’s most important coastal hubs and this summer will operate over 150 peak-day flights to 52 destinations across the globe, serving 19 of the top 20 markets for Los Angeles customers. The airline continues to add new and exciting destinations to its slate, with new service launching to Dallas-Love Field (June 5); Auckland (October 28); and Jackson Hole and Vail (December 16).

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