Enterprise, National and Alamo Win Awards

blue ribbon
Photo by Freeimages.com/Billy Alexander

The Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car car rental brands recently won a variety of awards from travel publications.

Enterprise and National tied for the highest customer experience score among car rental companies in the 2016 Temkin Experience Ratings. Meanwhile, Enterprise and Alamo took home Platinum and Gold, respectively, in MONEYMagazine’s Best in Travel Awards 2016.

The annual Temkin Experience Ratings study evaluates 294 companies across 20 industries by surveying 10,000 U.S. customers who had interacted with the selected companies in the past 60 days.


Like this story? Subscribe to Daily News & Deals!

Featuring breaking news on the latest product launches, deals, sales promotions, and executive appointments. Be sure to sign-up for this free industry daily newsletter.

The MONEY Magazine awards were based on a review of the eight largest car rental chains, ranking them based on overall satisfaction; average lowest rates and average median rates; customer satisfaction with the reservation, pickup and return processes; and satisfaction with shuttle busses, rental cars and costs and fees.

In giving Enterprise its Platinum award, MONEY Magazine noted that the brand was the “runaway winner” when it came to customer satisfaction, scoring top marks for its fleet, reservation process, pickups and returns, and attention to customer service. Alamo earned MONEY Magazine’s Gold award for customer satisfaction, cost-conscious pricing and outstanding loyalty program.

The National and Enterprise brands also recently ranked at the top of the Travel + Leisure World’s Best Awards in the car rental category, and also received Travel Weekly Magellan Awards for National’s mobile app and the Exotic Car Collection by Enterprise.

Visit www.enterpriseholdings.com


Suggested Articles

Janssonius will have the same passenger capacity as Hondius (174), a nearly identical size and design, and will be a Polar Class 6 ice-strengthened vessel.…

The company is developing 170 miles of new track into the completed intermodal facility in the new South Terminal at the Orlando International Airport as part…

Delta Air Lines says it's buying a 4.3 percent stake in Korean Air's largest shareholder to strengthen its joint venture with the Asian carrier. More…