ONSITE: Singapore Airlines Brings Heightened Service to Los Angeles

Los Angeles-Singapore Airlines celebrated the inaugural flight of its new Boeing 777-300ER fleet during a special event at Los AngelesInternationalAirport Tuesday night. The new aircraft, which heralds innovations and improvements in all three classes, represents a $360 million investment, with an emphasis on providing passengers with more space, comfort and control of the in-flight experience, the carrier said. Travel Agent attended the event, which was held in an airplane hangar and included a dramatic moment when the huge bay doors opened to present the 777-300ER waiting on the tarmac. An inspection of the plane and an up-close look at the new seats made the case that Singapore Airlines was continuing to raise the bar. We asked a spokesperson for the company what was driving the changes and he responded, "Luxury, luxury, luxury." He noted that customers' expectations are higher and that they want at least the level of technology they can get at home. According to Singapore Airlines, the new seats in first class are the largest in the sky at 35 inches wide. First-class passengers also have 23-inch LCD monitors with USB ports. Business class features horizontal flat bed seats at 30 inches; seats are arranged in a configuration that allows all passengers direct access to the aisle. Economy class also has screens with USB ports and remotes that have a full keyboard on the reverse side. All three classes have the KrisWorld in-flight entertainment system, providing entertainment, connectivity-with office tools such as spreadsheet and word processing on each system-and education, including instruction in 22 languages through Berlitz World Traveller. The new planes will operate between Los Angeles and Singapore every Monday, Wednesday, Thursday and Saturday, expanding to daily service next April. Visit [www.singaporeair.com].

FREE Virtual Event

Pivoting Back to Travel: Phase 4

Are you prepared to guide your clients through the “new normal” of travel? Join us December 15, 2020 from 1pm-2:20pm EST for Pivoting Back to Travel: Phase 4. The upcoming installment of our FREE virtual series will feature presentations from the Cayman Islands, Dominican Republic, and Seabourn on their most up-to-date travel procedures, health & safety protocols they’ve implemented to keep guests safe, activities that are open to visitors, what your clients need to know while on their trip and more! Visit www.pivotingbacktotravel to view the full agenda and register for your FREE pass.

Suggested Articles:

The USTOA asked when active members anticipate restarting operations in destinations around the world. Here's what they had to say.

According to the October survey 69 percent of active members say they are confident or highly confident that guest bookings will increase in 2021. 

Travel Experts has launched a new website designed to help affiliated advisors generate new customers and increase sales from existing clients.