Second Snowfall Rattles JetBlue

Another storm blew through the Midwest and Northeast over the weekend and into Monday, prompting some airlines, including JetBlue, to cancel flights and issue refunds. The snowfall accumulations of up to two feet in the Midwest knocked out power throughout the region and accumulations of one to six inches in the Northeast led to flight cancellations both to and from such airports as Chicago's O'Hare International and Midway, as well as New York's John F. Kennedy International, LaGuardia, New Jersey's Newark and Washington D.C. Dulles. JetBlue, which operates its hub out of New York, and United, whose hub is based in Chicago, both canceled flights through Monday, offering travel waivers and abolishing change fees for affected passengers. Some industry watchers criticized JetBlue for the cancellation of 68 flights from New York on Monday, saying the carrier had jumped the gun after its Valentine's Day debacle that left passenger-filled aircraft stranded on ice-covered runways for up to 10 hours. Monday's snowstorm, however, allowed JetBlue customers to test the airline's passenger bill of rights, issued last week, which said JetBlue would pay various forms of restitution to passengers affected by cancellations and delays due to weather-related conditions. Visit [www.jetblue.com] and [www.united.com].

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