Delta Air Lines has been named by Cirium as the most on-time airline based in North America for 2022. It additionally received the aviation analytics company’s Cirium Platinum Award for “global operational excellence”—the second straight year the airline has won. Among the factors considered for the award are on-time performance, operational complexity and an airline’s ability to limit the impact of flight disruption to its passengers.
The most on-time airline globally, however, was Brazil-based Azul Airlines. Beyond these, Thai AirAsia came out on top for Asia Pacific, Oman Air for the Middle East and Africa, and Iberia in Europe, while StarFlyer was the leading low-cost carrier.
When it comes to the top-performing airports, Haneda Airport in Tokyo was ranked first, followed by Kempegowda International Airport Bengaluru in Bangalore, India, and Salt Lake City International Airport in the U.S.
According to Cirium, airlines in 2022 had difficulty anticipating the sudden recovery in demand. When the recovery finally came (and stayed) this past year, the industry—including airlines, airports, air navigation providers and other stakeholders—struggled with understaffing and insufficient capacity. Delays and cancelations became issues. In time, however, operations greatly improved as the industry added workers and adjusted capacity.
Global airline leaders were:
| Airline | On-Time Arrival | Total Flights |
| Azul Airlines | 88.93 percent |
279,722 |
|
ANA |
88.61 percent |
162,370 |
| Japan Airlines |
88.00 percent |
165,981 |
|
LATAM Airlines |
86.31 percent |
451,651 |
|
Delta Air Lines |
83.63 percent |
1,004,684 |
|
SA AVIANCA |
83.48 percent |
144,525 |
|
Emirates |
81.30 percent |
137,589 |
|
United Airlines |
80.46 percent |
789,200 |
|
Qatar Airways |
78.32 percent |
152,377 |
|
American Airlines |
78.29 percent |
1,076,100 |
In North America, the top ten airlines were:
| Airline | On-Time Arrival | Total Flights |
|
Delta Air Lines |
83.63 percent |
1,004,684 |
|
United Airlines |
80.46 percent |
789,200 |
|
Alaska Airlines |
80.36 percent |
243,072 |
|
American Airlines |
78.29 percent |
1,076,100 |
|
Southwest Airlines |
74.06 percent |
1,336,888 |
|
Frontier Airlines |
68.32 percent |
170,047 |
|
JetBlue Airways |
66.35 percent |
343,673 |
|
Allegiant Air |
65.93 percent |
117,469 |
|
WestJet |
59.10 percent |
94,663 |
|
Air Canada |
54.51 percent |
150,602 |
The top-performing global airports of 2022 were:
| Airport | On-Time Departure | Total Flights |
|
Haneda Airport |
90.33 percent |
373,264 |
|
Kempegowda International Airport |
84.08 percent |
201,897 |
|
Salt Lake City International Airport |
83.87 percent |
226,545 |
|
Detroit Metropolitan Wayne County Airport |
82.62 percent |
271,963 |
|
Philadelphia International Airport |
82.54 percent |
233,777 |
|
Minneapolis-St. Paul International Airport |
81.95 percent |
276,346 |
|
Indira Gandhi International Airport |
81.84 percent |
411,205 |
|
Seattle-Tacoma International Airport |
81.04 percent |
383,250 |
|
El Dorado International Airport |
80.72 percent |
273,721 |
|
Charlotte Douglas International Airport |
80.68 percent |
457,871 |
Note: An on-time flight is defined as a flight that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure.
Source: Cirium
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