Travel Leaders Survey Reveals Travel Dos and Don'ts

Plane landing at LAX
Travel Leaders Group asked over 2,800 consumers common travel etiquette. // Photo by logoboom/iStock/Getty Images Plus/Getty Images

Picture this: you arrive at your airport gate and notice your phone is almost out of battery. But there are no available outlets there. Do you head over to another gate to find a free outlet or do just wait patiently? Well according to a survey by Travel Leaders Group, almost half of Americans said that they would go to a different gate or area. 

In the survey, the company asked more than 2,800 consumers throughout the United States what they would do in common travel dilemmas. 

Travel Leaders Group CEO Ninan Chacko said that the survey was designed to help travel agents better counsel their clients by creating a dialog about how to handle travel situations. 

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Here’s the results. 

Airline Etiquette – Gate Area: 
(Participants could select all that apply)
 
When asked, “In an airport waiting area, if the only seats available are the seats reserved for disabled travelers, would you sit in one?” the responses were:    

No, I would not    56.7%
Yes, but only if there wasn’t a disabled traveler in the area    24.8%
Yes, but I would move as soon as asked    19.7%
Yes, but only if there was more than one seat available for disabled travelers    11.1%
Maybe    4.9%
I don’t know    2.5%
 
 
When asked, “If there aren’t enough outlets in the gate area to charge your electronics before your flight, what would you do?” the responses were:    
 
Go to a different gate or area    43.9%
Not an issue for me    31.5%
Wait patiently    25.0%
Sit or stand right by the outlet waiting to pounce on the next available outlet    11.2%
Ask the others if they are done and will unplug    8.5%
Give up    3.2%
I don’t know    2.1%
Secretly remove someone else’s device, if they aren’t next to it, to plug mine in    0.2%
 
 
When asked, “If you are lined up to board a flight and someone cuts in front of you, what would you do?” the responses were:    
 
Do nothing, even though it bothers me    37.4%
Say something directly to the individual    35.3%
Do nothing, because it would not bother me    19.2%
Say something to the other people in line with me    7.8%
Say something to an airline staff member    7.7%
I don’t know    5.9%
Take a cell phone picture and post to social media    0.5%
 
 
Airline Etiquette – On the Plane:
 
When asked, “If you were flying alone and a couple or family asked you to switch seats so that they could sit together, what would you do?” the responses were:    
 

Move regardless of what kind of seat it was    45.3%
Move only if new seat was not a middle seat    34.5%
Move only if new seat was an aisle seat    11.2%
I don’t know    8.7%
Move only if new seat was a window seat    4.5%
Move only if new seat had extra leg room    4.0%
Move only if it were closer to the front of the plane    3.0%
I wouldn’t move for any reason    1.2%
 
 
When asked, “If someone on a plane is watching a graphic video or program on their personal device or inflight entertainment – that a young child is able to see – what would you do?” the responses were:    

 
Call a flight attendant and let him/her handle the situation    47.7%
Say something directly to the person    17.4%
I don’t know    14.0%
I wouldn’t take any action    13.7%
Sit quietly and say nothing, even though it bothers me    7.2%
 
 
When asked, “If you saw an airline passenger mistreating a member of the flight crew, what would you do?” the responses were:    
 
Call another flight attendant and let him/her handle the situation    59.9%
Step in and say something directly to the person    21.1%
I don’t know    16.9%
Pull out a cell phone and record it    13.7%
Sit quietly and say nothing, even though it bothers me    9.0%
I wouldn’t take any action    3.5%
 
 
Tourist Etiquette: Travelers Behaving Badly

When asked, “If you were at a major tourist attraction and saw another visitor damaging the attraction, what would you do?” the responses were:    
 
Tell a security guard or official personnel    89.7%
Take a video or photo of the incident with my mobile phone    27.9%
Say something directly to the person    22.3%
Not sure    5.9%
Say and do nothing    1.1%
 
 
Cruise Ship Etiquette:
 
When asked, “If you were on a cruise and someone cut in front of you in the buffet line, what would you do?” the responses were:    
 
I wouldn’t do anything; it’s only food    60.4%
Say something directly to the individual    24.6%
Stay quiet, even though it bothers me    14.5%
Tell a crew member and let him/her handle the situation    3.5%
I don’t know    3.5%
Take a cell phone picture and post to social media    0.4%
 
 
When asked, “If you were on a cruise and passengers were laughing and not paying attention during the safety drill, what would you do?” the responses were:    
 
Stay quiet, even though it bothers me    33.2%
I wouldn’t take any action, wouldn’t bother me    31.5%
Tell a member of the crew and let him/her handle the situation    16.8%
Say something directly to the individual(s)    16.7%
I don’t know    7.4%
Join them in the fun    0.9%
 
 
When asked, “If cruise passengers near your stateroom were smoking on their veranda (balcony) when it is clearly stated that you are not supposed to do this, what would you do?” the responses were:    
 
Call a crew member and let him/her handle the situation.    72.0%
Say something directly to the individual(s).    14.4%
Do nothing; it wouldn’t bother me    12.4%
Stay quiet, even though it bothers me.    5.6%
I don’t know.    4.3%
Take a cell phone picture and post to social media.    1.1%

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